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Component Testing Project
Frequently tested items include household appliances (i.e. water heaters, dryers, etc.) and plumbing components like supply lines.
All work performed by engineers or PhDs at the Donan Component Testing Laboratory. Projects include damage/failure analysis, data capture and photo documentation. Investigation results, including identification of failure mode and evaluation of subrogation potential, are delivered in report format.*
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Typical turnaround time is 15 days or less from date the item is received at our laboratory facility in Louisville, KY.
Project Contacts
Project Details
Summary
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Error:
Please fill in the following required fields before continuing:
Primary Contact
First Name
*
Last Name
*
Company
*
Country
*
--None--
Bahamas
Canada
United States
Address Search
Address 1
*
Address 2
City
*
State
*
--None--
Zip
*
Zip Code Format is 00000-0000 or 00000
Primary Phone
*
Phone should have 10 Numeric values
Ext
Secondary Phone
Phone should have 10 Numeric values
Ext
Email
*
Project Point of Contact
Send report to this contact
Send invoice to this contact
Put this name on the report
CC Emails to this Contact
Secondary Contact
Include a secondary contact
First Name
*
Last Name
*
Company
*
Country
--None--
Bahamas
Canada
United States
Address Search
Address 1
Address 2
City
State
--None--
Zip
Zip Code Format is 00000-0000 or 00000
Primary Phone
*
Phone should have 10 Numeric values
Ext
Secondary Phone
Phone should have 10 Numeric values
Ext
Email
*
Project Point of Contact
Send report to this contact
Send invoice to this contact
Put this name on the report
CC Emails to this Contact
Error:
Please fill in the following required fields before continuing:
Claim Details
Claim Number
*
Date of Loss
*
Type of Item
--None--
Clothes Dryer
Dishwasher
Dishwasher Solenoid
Faucet
Fire Debris
HVAC
Icemaker
Metal Fittings
Miscellaneous
Other Electrical
Other Plumbing
Plastic Valve
Plumbing Fitting
Range Oven
Refrigerator Freezer
Refrigerator/Icemaker Solenoid
Relief Valve
Sump Pump
Supply Line
Surge Protectors
Toilet Component
Vehicle Part
Washer Solenoid
Washing Machine
Water Filter
Water Heater
Water Softener
Vehicle
Type of Location
*
--None--
Residential
Commercial
Item Description
*
Insured Information
First Name
Last Name
Company
Country
*
--None--
Bahamas
Canada
United States
Address Search
Address 1
*
Address 2
City
*
State
*
--None--
Zip
*
Zip Code Format is 00000-0000 or 00000
Primary Phone
*
Phone should have 10 Numeric values
Ext
Secondary Phone
Phone should have 10 Numeric values
Ext
Email
Loss Location
Same location as the Insured address
Country
*
--None--
Bahamas
Canada
United States
Address Search
Address 1
*
Address 2
City
*
State
*
--None--
Zip
*
Zip Code Format is 00000-0000 or 00000
Vehicle Information
A vehicle or mobile equipment was involved
Item Information
Make
Model
Year
Serial Number
Date of Collection
Place of Purchase
Date of Purchase
Date of Installation
Age of House/Building
Describe the Failure and its Consequences
Shipping & Storage Information
Allow CTL To Manage the Shipping
Shipping Company
Tracking Number
Date Sent to Donan
Shipping Notes
Approx. Size (L x W x H - inches)
*
Approx. weight (in pounds)
*
Store the Item(s) at Donan
Pick-up Location & Contact
The item is at the loss location
First Name
*
Last Name
*
Country
*
--None--
Bahamas
Canada
United States
Address Search
Address 1
*
Address 2
City
*
State
*
--None--
Zip
*
Primary Phone
*
Ext
Secondary Phone
Ext
Email
*
-->
Project Information
This project is an emergency
How quickly do you request we be on the scene?
How quickly do you request the report to be delivered?
Scope of Work
*
Any Additional Information
Report Format Preference
Email
Verbal
Other
Other Report Format Preference
Project Contacts
Primary Contact
Name
Company
Address
Primary Phone
Secondary Phone
Email
Project Point of Contact
Not the Project Point of Contact
Send report to this contact
Do not send report to this contact
CC Emails to this Contact
Do not CC Emails to this Contact
Send invoice to this contact
Do not send invoice to this contact
Put this name on the report
Do not put this name on the report
Secondary Contact
Name
Company
Address
Primary Phone
Secondary Phone
Email
Project Point of Contact
Not the Project Point of Contact
Send report to this contact
Do not send report to this contact
CC Emails to this Contact
Do not CC Emails to this Contact
Send invoice to this contact
Do not send invoice to this contact
Put this name on the report
Do not put this name on the report
Project Details
Claim Details
Claim Number
Date of Loss
Type of Item
Item Description
Item Description
Insured Information
Name
Company
Address
Primary Phone
Secondary Phone
Email
Loss Location
Same location as the Insured address
Address
Estimated Loss Value
Vehicle Information
A vehicle or mobile equipment was involved
A vehicle or mobile equipment was not involved
Item Information
Make
Model
Year
Serial Number
Date of Collection
Place of Purchase
Date of Purchase
Date of Installation
Age of House/Building
Location of Item in the House/Building
Describe the Failure and its Consequences
Pick-up Location & Contact
Item is at the loss location
Name
Address
Primary Phone
Secondary Phone
Email
Shipping Information
Allow CTL to manage the shipping
Do not allow CTL to manage the shipping
Shipping Company
Tracking Number
Date Sent to Donan
Shipping Notes
Approx. Size (L x W x H - inches)
Approx. weight (in pounds)
Storage Information
Do not store the item(s) at Donan
Store the item(s) at Donan
Project Information
This project is an emergency
This project is not an emergency
How quickly do you request we be on the scene?
How quickly do you request the report to be delivered?
Scope of Work
Any Additional Information
Report Format Preferences
Email
Verbal
Other
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